Privacy Policy at HH Handel APS used on www.es16.dk

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at HH Handel APS used on www.es16.dk.

When collecting, processing, and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either legally obliged to do so or as long as it is relevant for the purpose for which it was collected.



Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number, and payment information.

HH Handel APS used on www.es16.dk collects and processes your personal data when you do the following:


- Visit our website

- Complete a purchase of our products

- Create an account

- Subscribe to our newsletter

- Review our website

- Send us questions, complaints, or feedback



The data controller

The data controller for the collection, processing, and use of your personal data on www.es16.dk is HH Handel APS used on www.es16.dk, Ålborggade 26A, 8000 Århus C. CVR 38911147


Legal basis and purpose

We collect your general contact information such as name and address to be able to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data, and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the concluded agreement. When making payments, some of your data will be shared with Pensopay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we use your email address to send a newsletter. You can subscribe or unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to buy products from us on our website.

Your information (except your email address if you have consented to its processing for receiving offers) will be deleted 5 years after you have received your goods or service.



Other recipients of personal data

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the review site Trustpilot.

We host our website with One.com and use Quickpay as our payment system, which acts as our data processor. All personal data you provide on our website will be stored in One.com's data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their delivery of services to us. Our data processors only process personal data according to our instructions and in compliance with legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.



Your rights

As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:
• To access and have your personal data corrected/updated
• To have personal data deleted

You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer want us to process your personal data or want us to restrict the processing of your personal data, you can also send us a request to do so at our email address mail@es16.dk.